Please note that we do not sell insurance and cannot give advice on any policies or providers.
If you intend to claim on your policy for any treatment of your animal you will need to provide us with a claim form including your policy number. Please note that you will be required to pay the relevant excess when you collect your animal after treatment.
It is your responsibility to settle your account with Chine House and reclaim the fees from your Insurers. We will complete the claim form and provide copy invoices for you.
In cases where the estimated cost is over £300 we are happy to process a direct claim with your insurers (where they will allow this) – again you will need to pay any excess on collection of your animal.