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Zone visits

Our zone visits allow you to book efficient, discounted routine services.
Visits where four or more patients are seen do not incur a visit charge.

What is a zone visit?

Zone visits for routine procedures are an alternative option to standard visits. 

They are restricted to a particular day of the week, per area, and do not allow a specific time of visit or vet to be requested. 

There is a visit fee of £20 per client. The cost of the service provided, e.g. vaccination, will be charged on top of this at the normal price.

Zone visits and locations

Tuesday: Green Zone (North/East). Locations North of A47, East of A46

Wednesday: Red Zone (South). Locations South of A47 (East), and A46 and A511 (West)

Thursday: Blue Zone (North/Weds). Locations North of A511, West of A46

Who is eligible?

All clients can arrange a zone visit. If you are a new client or a “payment at the time” client, you will be required to pay at the time of the visit as usual.

Map of the Chine House zone visits.

What services are available?

Our zone visit scheme includes the following services:

  • Vaccinations (includes basic health check). 
  • Routine dental services.
  • Medication reviews. 
  • Microchipping. 
  • Identification. 
  • Blood samples.

Please note that further examinations may be required following an initial examination performed under a zone visit; these may not qualify for further zone visits.

The following services are not available under the zone visit scheme:

  • General examinations.
  • Advanced dental cases.
  • Ultrasound. 
  • Radiography. 
  • Pre-purchase examination (PPE). 
  • Endoscopy. 
  • Reproductive services. 
  • Castrations.
  • Sedate to clip/dentist/farrier.

How do clients book?

Visits must be booked by 4 pm on the Thursday before the desired appointment at the latest. We are unable to offer same-day zone visits.

Visits are booked on a first-come, first-served basis, and in some areas may be fully booked prior to the closing time. 

Clients will be given a one-hour time slot for their visit at least one day before.

Useful information

If no zone visits are available, another vet will be able to provide a normal visit at an agreed time, and the standard visit fee will apply. Specific times can’t be booked.  

If a visit for a specific time is required, we will be more than happy to provide this service, and the standard visit fee will apply. 

Zone visits can’t be booked with a specific vet, but a zone visit will always be from one of our team of equine vets.

Reminder of visit charges

If four or more horses are seen at a visit, there is zero visit charge. This can be booked for a specific vet at a specific date/time. 

If there are three or more clients, a normal visit will be cheaper for each client. This can be booked for a specific vet at a specific date/time.
To learn more or book an appointment, please contact our team on 01509 812445.

Useful information

For more information, please contact us on 01509 812445.